Refund policy
Due to the circumstances of the industry, there are very few instances where I will refund a product.
For most inquires about refunds a small in store credit may be given for broken products, no need to return the damaged item. I will require photos as proof before any credit(s) are issued. I still hold the right to refuse a refund.
I am not in control of the postal services and how they handle the packages. Unfortunately the postal service loses packages from time to time, if that happens there is nothing I can do.